Effective Date: March 19, 2026
Business Name: Tillery Agency
Tillery Agency respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including in connection with SMS communications.
We may collect the following personal information:
Name, Date of Birth, Phone number, Email address
This information is collected when you:
Complete forms (such as Google Forms or our direct Farmers Quoting Portal)
Request insurance quotes or services when you communicate with us via phone, email, or SMS
We use your information to:
Provide insurance quotes and services
Communicate regarding your policies
Send service-related messages such as:
Appointment reminders
Policy updates
Billing notifications
Respond to customer inquiries
We do not use your information for unsolicited marketing text messages.
By providing your phone number and opting in through our forms, you consent to receive SMS messages from Family Agency for service-related purposes.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
These messages may include:
Policy updates
Appointment reminders
Billing or account notifications
Message and data rates may apply. Message frequency varies.
You can opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
Consent to receive text messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except for service providers necessary to deliver messaging services (such as SMS platforms, VoIP providers, or communication service providers) or as required by law.
We do not sell or rent your personal information.
We may share your information only with:
Farmers Insurance and affiliated carriers for insurance services
Service providers (such as SMS platforms, VoIP providers, or communication service providers) to facilitate communications
Legal or regulatory authorities if required by law
Tillery Agency takes the security of your personal information seriously and implements appropriate technical, administrative, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. While we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
You may:
Opt out of SMS communications at any time by replying STOP
Contact us to update or correct your information
Our website may include links to third-party websites, including Farmers Insurance, and our direct Farmers Quoting Portal. For more information see Farmers Privacy Policy, and Farmers Privacy Center.